The collection and the use of personal information
Personal information is the information that BodyFood collects when concluding an agreement with an individual or in order to contact him/her.
The collection of a customer’s personal data may take place in the following ways:
- submitting contact information (including your name, identification number, postal address, telephone number, e-mail address, preferred method of contact) on our website
- or from the customer’s account information elsewhere (e.g. shops) in the use of the website or through cookies
- in the course of the purchase or order at our shop or e-shop when storing the contact details of the person or the data concerning purchase preferences (BodyFood can ask in certain areas of the website to voluntarily submit personal data information. The required personal information may include name, address, post code, e-mail address, phone number, and other information)
Collection of other data
We collect non-personal information as well – the data that cannot be directly bound to one specific person (sex, age, language preference, location).
The use of collected personal data
By means of the collected personal data we can inform customers about BodyFood product news, campaigns and upcoming events. A customer who does not wish to be in the list of our newsletter or get notifications about products which may be of his/ her interest, can remove himself/herself from the target group of recipients any time.
We also use the collected personal information for the delivery of goods and for the fulfillment of our obligations to the customer.
For better customer service, BodyFood may disclose information about individual users to any third party who provides the services of BodyFood, and is committed to the agreement to keep the shared information confidential. The third party is, for example, our partner, whose tasks include the delivery of the products sold in the e-shop.
Changing collected personal data
Collected personal information for identification and contacting the customer can be viewed, modified and updated on our website in the “My Info” area.
Protection of personal data
BodyFood shall take all precautionary measures (including administrative, technical and physical measures) to protect the personal data of the customer. Only authorized persons have got the access to change and process the data.
All customer personal information received through the visit of BodyFood e-shop and purchases will be treated as confidential information. The encrypted data communication channel with banks ensures the purchaser’s security of personal data and bank details.